Shipping

Upon payment confirmation, we will dispatch your order within one working day, for all available products in our warehouse. Shipping is insured by our express courier service.

DELIVERY TIME AND COST:
WEJEWELLERY offers shipping throughout Italy at a cost of €7. In Italy, we offer free delivery for all orders over €75.
The basic shipping cost for Europe is €12. Find out the exact shipping cost of your order by selecting the destination country; the cost will automatically be updated. For orders totalling over a certain amount, WEJEWELLERY even offers free delivery abroad.
Upon payment confirmation, providing all purchased jewellery and watches are available in our warehouse, your order will be dispatched within one working day. Deliveries are entrusted to UPS or GLS express courier services, our trusted official partners, who will deliver your order within 24/48hrs to mainland Italy, or within a maximum of 72 hrs for deliveries to Calabria and the islands. A maximum waiting time of two weeks is envisioned for pre-ordered out-of-stock products - contact our customer service team for further information. Refunds are not made for delays due to strikes, bad weather or other circumstances beyond our control.
Delivery times for countries within the EU and outside the EU may vary depending on the destination, however your package will always be delivered within 4 working days, or at most 7 working days for countries outside the EU.

SHIPPING INSURANCE AND TRACKING
At the moment of dispatch a tracking code is issued: a number allowing you to track your order until it arrives at its destination. All shipments are covered by courier insurance at no additional cost. WEJEWELLERY follows all regulations regarding packages lost or damaged in transit and provides a replacement order or full refund.

TAX AND CUSTOM DUTY
For all deliveries outside the EU, additional importation taxes or custom duties may apply, which are not in any way the responsibility of WEJEWELLERY. Any additional costs must be paid by the recipient. In the case of a delivery being refused, WEJEWELLERY reserves the right to withhold the entire purchase amount as reimbursement for return delivery costs. We invite our customers to find out more about possible taxes or duties applicable in the destination country by contacting UPS courier service, free of charge, or the relevant customs authorities. The amount owed must be paid to the courier delivery service upon delivery, or at a later moment.

APPLICABLE LAW AND JURISDICTION
Our contract is regulated by Italian Law. The Court of Milan has exclusive jurisdiction over any eventual legal action undertaken by the purchaser in relation to our guarantee or any other legally binding guarantees. In the event of a favourable verdict for WEJEWELLERY Srl in any eventual legal actions, the claimant must reimburse all fees to WEJEWELLERY Srl, including any solicitors' costs and judicial expenses incurred by WEJEWELLERY in its defence.